Customers

There are hundreds of leading wine and spirits companies using the TradePulse family of information services. Customers range from small wineries to some of the largest wine and spirits companies in the world. Our products provide them with strategic information to understand the marketplace, track competitors, and manage their own supply chain more effectively.

Our approach is to form long-term partnerships with our customers. By developing an intimate understanding of our customers' business operations and priorities, we can tune the TradePulse service to add specific value for each customer. We maintain an ongoing dialog with our customers and are constantly exploring and engaging with them on new functionality and services. We also incorporate ongoing enhancements and developments to the TradePulse platform and leverage best practices from across our entire customer base.

We have constructed a suite of online back end measurement tools based on customer feedback. These tools enable our customers to see the status of their data processing at any given point during the month. They can also see how our team is coding their products, where exceptions in data volumes have occurred, and the status of data from each distributor on any day during the month. We provide constant visibility to the data collection/cleansing/coding process for customers so that we can collaborate with them to improve data turnaround times and overall data quality. Furthermore, we offer flexible and highly aggressive pricing based on customers’ needs and budget constraints as well as long term contracts to support our partnerships with customers.